A consistent first point of contact.
Give patients a clear path from an incoming call to a booking request. Use AI reception for routine enquiries and keep handoffs visible to the front-desk team that needs to respond.
Paperwhale for hospitals
Connected care, across every team.
Bring reception, patient engagement and clinic activity into a shared workspace. Help growing healthcare teams work together without adding more disconnected tools.
Dr Asha RaoKeep care teams on the same page.
Connect appointments, arrivals and patient handoffs in one working view. Give reception, doctors and clinic managers the context they need to coordinate the day and spot where attention is needed.
Build lasting patient relationships.
Bring WhatsApp outreach, Google Business management and booking analytics into the same conversation. Help your teams follow up consistently and understand how patients discover and return to your clinics.
One platform, built around your practice.
AI reception & call handling
Answer routine questions and capture booking requests, with a clear handoff to your front desk.
WhatsApp outreach
Keep patients in the conversation with timely follow-ups and personalised outreach.
Google Business management
Keep your location profile current and help nearby patients find the right information.
Clinic analytics
See enquiries, bookings and appointment trends to understand what brings patients to your team.
Start with the workflow that matters most.
Build around the needs of your care teams. Choose a focused starting point before broadening the rollout.
Clinic operations
Align reception, appointment queues and team handoffs around the way each clinic works.
Explore this workflowPatient engagement
Connect outreach, local visibility and enquiry tracking with the teams responsible for growth.
Explore this workflow
THE POTENTIAL OF CONNECTED REMINDERS
Small touchpoints. Measurable potential.
What published appointment-reminder research has found.
25%
Fewer missed appointments
23%
Higher appointment attendance
55–65%
Lower reminder cost per attendance
Care beyond the front desk.
Keep in-person and remote appointments connected to the team coordinating the day.
Explore teleconsultation workflowsA doctor and patient connected remotelyIllustration to follow
Good to know
Questions, answered.
A few useful details before you get started.
Find your workflow.
Built around the way your team cares for patients.
See Paperwhale at your practice.
Walk through your organisation’s patient journey and discuss a focused first phase.