Make the first enquiry count.
Organise new-patient calls, routine questions and consultation requests. Keep the reason for the enquiry visible so your reception team can arrange the next step with the right clinician.
For dental practices
Keep new enquiries, treatment appointments and patient follow-ups connected. Give your reception team a clearer view of the day, while your clinicians focus on care.

Organise new-patient calls, routine questions and consultation requests. Keep the reason for the enquiry visible so your reception team can arrange the next step with the right clinician.
Coordinate consultation and treatment appointments around your clinicians’ availability. Keep arrivals, cancellations and rescheduling requests in the same working view, so reception can respond without checking separate lists.
Use your connected messaging workflow for appointment reminders, administrative follow-ups and recall conversations. Keep replies with reception and leave treatment advice and clinical decisions with the dental team.
Answer routine questions and capture booking requests, with a clear handoff to your front desk.

Keep patients in the conversation with timely follow-ups and personalised outreach.

Keep your location profile current and help nearby patients find the right information.

See enquiries, bookings and appointment trends to understand what brings patients to your team.

Bring the everyday reception workflow together without asking your team to change every clinical tool at once.
Keep the first call, consultation request and next appointment connected.
Explore this workflowOrganise reminders, rescheduling requests and recall conversations.
Explore this workflowTHE POTENTIAL OF CONNECTED REMINDERS
What published appointment-reminder research has found.
25%
23%
55–65%
Keep in-person and remote appointments connected to the team coordinating the day.
Explore teleconsultation workflowsGood to know
A few useful details before you get started.
Built around the way your team cares for patients.
See how reception, appointments and follow-ups fit your dental practice.