A front desk that can keep up.
Let AI reception handle routine questions and capture booking requests, while your team takes care of the conversations that need a person. Keep each enquiry connected to its next step.
Paperwhale for clinics
A calmer clinic day starts here.
Answer patient enquiries, keep appointments moving and stay in touch after every visit. Give your small team one place to manage the day.
Dr Asha RaoKeep the clinic day in one view.
Bring appointments, arrivals and patient handoffs into a shared workspace. Reception and doctors can see what comes next without checking separate lists or asking for another update.
Keep the conversation going.
Reach patients on WhatsApp with timely follow-ups, keep your Google Business Profile up to date and see which enquiries become bookings. Make it easier for patients to find you and return.
One platform, built around your practice.
AI reception & call handling
Answer routine questions and capture booking requests, with a clear handoff to your front desk.
WhatsApp outreach
Keep patients in the conversation with timely follow-ups and personalised outreach.
Google Business management
Keep your location profile current and help nearby patients find the right information.
Clinic analytics
See enquiries, bookings and appointment trends to understand what brings patients to your team.
Start with the workflow that matters most.
You do not have to change everything at once. Focus on the part of your clinic day that needs the most support.
Reception & arrivals
Start with calls, appointment requests and a clear queue for your front desk.
Explore this workflowFollow-ups & patient outreach
Keep patient conversations organised and make the next visit easier to arrange.
Explore this workflow
THE POTENTIAL OF CONNECTED REMINDERS
Small touchpoints. Measurable potential.
What published appointment-reminder research has found.
25%
Fewer missed appointments
23%
Higher appointment attendance
55–65%
Lower reminder cost per attendance
Care beyond the front desk.
Keep in-person and remote appointments connected to the team coordinating the day.
Explore teleconsultation workflowsA doctor and patient connected remotelyIllustration to follow
Good to know
Questions, answered.
A few useful details before you get started.
Find your workflow.
Built around the way your team cares for patients.
See Paperwhale at your practice.
See how Paperwhale fits your patients, your team and your everyday workflow.