INTRODUCING PAPERWHALE
Paperwhale 1.0.0:
Care starts with a connected team.
From the first enquiry to the next follow-up, your team deserves a clearer view of the clinic day. Paperwhale brings reception, appointments, patient engagement and clinic activity into one workspace.
Our first release brings together the tools your front desk, doctors and clinic managers use to keep care moving.
Explore PaperwhaleAI reception and call handling
A clearer path from the first call to the next appointment. Bring routine patient enquiries, call activity and booking requests into your front-desk workflow, with visible handoffs for your team.
Appointments and doctor schedules
Manage bookings, review upcoming visits and find availability across your doctors. See booked, available, held and blocked time in the schedule, so your team can make the next booking with context.
A shared patient queue
Follow each patient from Waiting to Called, With doctor and Completed in a Kanban view. Call the next patient in priority order, review a card and keep reception and care teams aligned.
Patient records and consultations
Keep patient information and consultation work connected to the clinic day. Move from appointments to patient context and visit documentation without relying on separate front-desk lists.
WhatsApp conversations and outreach
Bring patient messages and follow-ups into your workspace. Keep conversations visible to the team and manage outreach through your clinic’s connected WhatsApp service.
Google Business management
Manage your clinic’s local presence alongside its daily operations. Keep your Google Business Profile information current through the connected account, so patients can find the information they need.
A clearer view of clinic activity
Review new bookings, visits due, check-ins, completed visits, cancellations and no-shows. Compare reporting periods and open individual metrics for more detail, alongside your website analytics.
Teleconsultation workflows
Keep remote appointments and consultation work within the same care workspace. Organise teleconsultation activity alongside in-person visits, using the services configured for your clinic.
Doctors, services and workspace settings
Manage your doctors, clinic catalogue and team settings in one place. Plan staff access around responsibilities and keep the information used for booking organised.
Notifications and team handoffs
Review workspace notifications and use the alerts inbox to see what needs attention. Keep next steps visible as work moves between reception, doctors and clinic managers.
Voice, messaging, Google and remote-care features depend on the services connected and configured for your workspace.
This is the start. We’ll share future improvements and fixes here as Paperwhale grows with your team.
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