Start with a demo of your clinic’s patient journey. Review your doctors, services and front-desk workflow, then choose the first area to set up with your team.
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Frequently asked questions
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No. The website dashboard uses fictional names and sample activity to show how the workspace looks. It does not contain real patient records or perform live clinic actions.
AI reception supports routine patient questions, incoming enquiries and booking requests. Your team stays responsible for patient care and any conversation that needs a person.
Your workspace needs a configured voice service and the clinic information used to handle enquiries. Confirm the connection and call-handling setup before directing patient calls to it.
Bookings are organised around your doctors and their schedules. The schedule distinguishes booked, available, held and blocked time so the front desk can review availability before arranging a visit.
The queue shows Waiting, Called, With doctor and Completed stages. Call next follows the queue’s priority order. Open a card to review a patient’s queue details and any permitted status change.
WhatsApp features require your clinic’s authorised WhatsApp service to be connected and configured. Check that connection before relying on live conversations or outreach.
No. A draft or prepared campaign is not proof of delivery. Review the status returned by the connected messaging service; if delivery is unavailable or unconfirmed, treat it as such.
You need access to the clinic’s Google Business Profile and an authorised connection for the workspace. Review the account and location before making changes to your clinic’s public information.
The overview includes new bookings, visits due, check-ins, completed visits, cancellations and no-shows. Choose a reporting period, compare it with the previous period and open a metric for more detail.
Use Doctors to manage the clinicians in your workspace and Hospital catalogue for your clinic’s services. Keep those details and doctor availability current before arranging patient bookings.
Access depends on the person’s workspace role and permissions. Ask your workspace administrator to review access when someone’s responsibilities change.